Service and Use

Terms and Conditions

1. Agreement between User and SonoLinq.com

Welcome to SonoLinq.com. The SonoLinq.com website (the "Site") is comprised of various webpages operated by SonoLinq. SonoLinq.com is offered to you conditioned on your acceptance without modifications of the terms, conditions, and notices contained herein (the "Terms"). Your use of SonoLinq.com constitutes your agreement to all such Terms. Please read these terms carefully and keep a copy of them for your reference.

2. SonoLinq.com is an E-Commerce Site

SonoLinq is a convenient online platform for sonography staffing needs, providing a sonographer on-demand solution, which is divided into two pieces to service both sides of the transaction (doctor/facility & sonographer). Sonolinq acts as the broker in the transaction Sonolinq.com facilitates. On the Doctor/Facility side of the platform, you create your custom-tailored job based on your needs, and the software takes care of the recruiting, interviewing, and hiring for you, all without any extra cost or time commitment on your part. On the Sonographer side, SonoLinq gives you instant access to an online database of jobs within your area, tailored to your skillset and experience at above competitive rates of pay. All of the customization and tailoring for both parties are achieved through cutting edge algorithms and machine learning. The more you use the platform, the better it will perform for you.

3. Electronic Communications

Visiting SonoLinq.com or sending emails to SonoLinq constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communication that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.

4. Your Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that SonoLinq is not responsible for third party access to your account that results from theft or misappropriation of your account. SonoLinq and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.

5. Children Under Thirteen

SonoLinq does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use SonoLinq.com only with the permission of a parent or guardian.

6. Cancelation/Refund Policy

  • Doctor/Facility: Client cancellation compensation, including notice thresholds, fee schedules, no-show consequences, and applicable exceptions, is governed by Amendment III — Cancellation, Compensation, Operational Commitment & Disruption Policy, which controls in the event of any conflict with this Section.
  • Sonographer: You will be permitted to cancel 3 individual shifts, with at least a 3 business days/72hrs notice, with no account suspension. If a 4th, 5th, or 6th shift is canceled with at least a 3 business days/72hrs notice, each individual (4th, 5th, and 6th) cancelation will result in an account suspension, rendering the sonographer account incapable of booking further shifts until SonoLinq evaluates the case(s) and manually reinstates the sonographer account. Evaluation may require but is not limited to, email correspondence for related documents or explanation, and/or teleconference in which the sonographer will have the opportunity to explain the reason(s) for the cancelation(s) in order to have the account reinstated. If at any time during a manual evaluation SonoLinq finds a cancelation avoidable or a poor decision, SonoLinq reserves the right to forego any remaining 4th, 5th, or 6th suspensions under these terms and escalate the suspension to 1 year. If a 4th, 5th, and 6th suspension are completed and a 7th shift is canceled with at least 3 business days/72hrs notice, the sonogrpher account will be suspended for a duration of 1 year beginning from that date of the 7th canceled shift as explained above. Additionally, if a sonographer cancels with less than 3 business days/72hrs notice, it is considered equal to the "Late Notice Cancelation" for the Doctor/Facility as explained above, and the sonographer account is immediately suspended and flagged for immediate review to reinstate in the event of an emergency or illness. If the Late Notice Cancelation is not an emergency or illness, SonoLinq will address the issue as if it were the 4th, 5th, or 6th cancelation with at least 3 days/72hrs notice. The sonographer is allowed 3 Late Notice cancelations per year. If an account has a 4th occurrence in a one year (365 days) time span, it will be suspended for 3 months, but can be extended to up to 1 year, which is dependent upon the individual case and historyof the account.

7. Links to Third Party Sites/Third Party Services

SonoLinq.com may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of Sonolinq and SonoLinq is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. SonoLinq is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by SonoLinq of the site or any association with its operators. Certain services made available via SonoLinq.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the SonoLinq.com domain, you hereby acknowledge and consent that SonoLinq may share such information and data with any third party with whom SonoLinq has a contractual relationship to provide the requested product, service or functionality on behalf of SonoLinq.com users and customers.

8. No Unlawful or Prohibited Use/Intellectual Property

You are granted a non-exclusive, non-transferable, revocable license to access and use SonoLinq.com strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to SonoLinq that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party's use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site. All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Sonolinq or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto. You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. SonoLinq content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular, you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of SonoLinq and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of SonoLinq or our licensors except as expressly authorized by these Terms.

9. International Users

The Service is controlled, operated and administered by SonoLinq from our offices within the USA. If you access the Service from a location outside the USA, you are responsible with compliance of all local laws. You agree that you will not use the SonoLinq Content accessed through SonoLinq.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.

10. Indemnification

You agree to indemnify, defend and hold harmless SonoLinq its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney's fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. SonoLinq reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with SonoLinq in asserting any available defenses.

11. Class Action Waiver

Any arbitration under these Terms and Conditions will take place on an individual basis, class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH'S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and SonoLinq agree otherwise, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding.

12. Liability Disclaimer

THE INFORMATION, SOFTWARE, PRODUCTS AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. SONOLINQ AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME. SONOLINQ AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. SONOLINQ AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SONOLINQ AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF SONOLINQ OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED BY ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.

13. Termination/Access Restriction

SonoLinq reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Texas and you hereby consent to the exclusive jurisdiction and venue of courts in Texas in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section. You agree that no joint venture, partnership, employment, or agency relationship exists between you and SonoLinq as a result of this agreement or use of the Site. SonoLinq's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of SonoLinq's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by SonoLinq with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and SonoLinq with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and SonoLinq concerning the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the expressed wish to the parties that this agreement and all related documents be written in English.

14. Change to Terms

SonoLinq reserves the right, in its sole discretion, to change the Terms under which SonoLinq.com is offered. The most current version of the Terms will supersede all previous versions. SonoLinq encourages you to periodically review the Terms to stay informed of our updates.

Amendment I

Technology Platform Disclaimer

1. Platform Purpose

SonoLinq is a technology platform that provides software tools, operational workflows, scheduling tools, communication systems, documentation tools, matching services, recordkeeping features, payment facilitation tools, invoicing tools, reporting tools, operational readiness tools, and related infrastructure designed to assist Users in coordinating temporary ultrasound coverage and related business activities.

SonoLinq's purpose is to facilitate communication, organization, coordination, documentation, and operational efficiency among Users. SonoLinq does not provide medical services, ultrasound services, staffing services, employment services, payroll services, legal services, accounting services, insurance services, or professional consulting services.

SonoLinq serves solely as a technology platform and operational coordination tool. Users remain solely responsible for their own business activities, decisions, obligations, relationships, services, and outcomes.

2. User Responsibility

Each User is solely responsible for their own actions, decisions, business operations, professional conduct, contractual obligations, financial arrangements, legal compliance, regulatory compliance, tax obligations, licensing requirements, credentialing requirements, and professional responsibilities.

Clients are solely responsible for evaluating, requesting, approving, managing, and paying for services they request.

Sonographers are solely responsible for evaluating opportunities, accepting or declining assignments, performing services, maintaining required credentials and licenses, invoicing when appropriate, collecting compensation owed to them, and managing their independent business activities.

Companies are solely responsible for managing their personnel, contractors, scheduling decisions, operational procedures, billing practices, payment practices, business relationships, and compliance obligations.

SonoLinq does not assume, transfer, or accept responsibility for any User's business decisions, contractual obligations, professional activities, or operational responsibilities.

3. Independent Business Decisions

All decisions made through or in connection with the Platform are made solely by the applicable User.

Users acknowledge and agree that they are exercising their own independent judgment when accepting assignments, posting opportunities, selecting providers, negotiating arrangements, approving services, determining compensation, establishing business relationships, or conducting any business activity through the Platform.

SonoLinq does not direct, control, supervise, manage, employ, contract, or otherwise assume responsibility for the independent decisions made by Users.

Users remain solely responsible for evaluating the suitability, qualifications, credentials, experience, reliability, pricing, and appropriateness of any opportunity, provider, client, company, assignment, or business relationship facilitated through the Platform.

4. Payment and Financial Responsibility

SonoLinq may provide payment processing tools, invoicing tools, reporting tools, billing tools, payment reminders, settlement tools, payout tools, accounting support features, financial tracking features, and similar functionality as convenience features for Users.

The availability or use of such tools does not create any obligation on the part of SonoLinq to guarantee, advance, enforce, collect, recover, secure, insure, or otherwise ensure payment between Users.

Clients remain solely responsible for paying amounts they owe.

Sonographers remain solely responsible for managing and collecting compensation owed to them.

Companies remain solely responsible for their own billing, payment, collection, and financial operations.

Users acknowledge that SonoLinq is not a bank, lender, insurer, guarantor, collection agency, debt collector, escrow agent, payroll provider, or financial institution.

5. No Guarantee of Payment

SonoLinq does not guarantee that any User will receive payment, collect payment, make payment, reimburse expenses, satisfy invoices, fulfill financial obligations, or complete any financial transaction.

Any dispute relating to compensation, invoicing, payment, reimbursement, collections, financial obligations, chargebacks, offsets, deductions, or related matters remains the responsibility of the applicable Users.

The Platform's involvement in facilitating communication, recordkeeping, invoicing support, payment processing support, payment workflows, or related features shall not be interpreted as a guarantee of payment or financial performance.

6. No Guarantee of Coverage, Assignments, or Business Opportunities

SonoLinq does not guarantee that Clients will obtain coverage, that Sonographers will obtain assignments, that Companies will obtain personnel, or that any User will achieve any desired business outcome.

The Platform does not guarantee assignment availability, assignment acceptance, provider availability, provider performance, client demand, revenue generation, profitability, utilization rates, staffing levels, scheduling outcomes, operational outcomes, or business success.

Users acknowledge that participation on the Platform does not create any entitlement to opportunities, assignments, revenue, coverage, staffing, business relationships, or future engagements.

7. Platform Recommendations, Alerts, Automation, and Operational Tools

SonoLinq may provide recommendations, alerts, notifications, rankings, matching results, readiness indicators, operational insights, workflow suggestions, pattern detection, scheduling suggestions, coverage recommendations, prepared requests, automated workflows, data analysis, predictive tools, artificial intelligence features, machine-learning features, or similar functionality.

Such information is provided solely as an informational and operational assistance tool.

Users acknowledge and agree that all recommendations, alerts, readiness indicators, rankings, automation features, and platform-generated outputs are advisory in nature and do not replace independent business judgment, professional judgment, legal advice, financial advice, regulatory compliance obligations, operational decision-making, or professional responsibility.

Users remain solely responsible for reviewing, verifying, approving, rejecting, modifying, and acting upon any information generated by the Platform.

SonoLinq makes no representation, warranty, or guarantee regarding the accuracy, completeness, reliability, suitability, availability, effectiveness, or business outcomes associated with any recommendation, alert, readiness indicator, automation feature, operational insight, or platform-generated output.

8. No Agency, Employment, Partnership, or Joint Venture Relationship

Use of the Platform does not create any employment relationship, staffing relationship, agency relationship, partnership, joint venture, franchise relationship, fiduciary relationship, representative relationship, or similar legal relationship between SonoLinq and any User.

SonoLinq is not the employer of any Sonographer.

SonoLinq is not the staffing agency of any Client.

SonoLinq is not the agent, representative, partner, contractor, subcontractor, or fiduciary of any User.

Each User operates independently and solely on their own behalf.

9. Limitation of Platform Responsibility

Users acknowledge and agree that SonoLinq provides tools, infrastructure, workflows, and operational support systems intended to facilitate coordination and efficiency among Users.

While SonoLinq may assist Users by providing communication tools, scheduling tools, documentation tools, operational readiness tools, reporting tools, matching systems, payment facilitation tools, automation features, and related functionality, Users remain solely responsible for their own decisions, actions, services, obligations, business relationships, and outcomes.

SonoLinq shall not be responsible or liable for any dispute, loss, damage, injury, expense, liability, claim, business interruption, financial loss, professional loss, operational failure, payment issue, collection issue, staffing issue, scheduling issue, regulatory issue, licensing issue, credentialing issue, or other consequence arising from or relating to User conduct, User decisions, User relationships, User services, or User business activities.

By using the Platform, each User expressly acknowledges and agrees that SonoLinq provides the technology, tools, and operational infrastructure to facilitate coordination and efficiency, while the Users themselves retain full responsibility for operating their businesses, performing their services, fulfilling their obligations, and making their own decisions.

Amendment II

Coverage Request Management, Cancellation Responsibility & Client Obligations Amendment

Purpose

This Amendment clarifies client responsibilities regarding active coverage requests posted through the SonoLinq platform and establishes the financial and operational obligations that arise when a coverage request remains active and is accepted by a sonographer.

This Amendment supplements and forms part of the existing SonoLinq Terms & Conditions. In the event of any conflict between this Amendment and any prior provision relating to coverage request management or cancellation obligations, this Amendment shall control.

Section 1 — Client Responsibility for Active Coverage Requests

Clients are solely responsible for maintaining the accuracy and status of all coverage requests posted through the SonoLinq platform.

A coverage request shall remain the responsibility of the requesting client until the request is:

  • (a) fulfilled and completed;
  • (b) formally cancelled;
  • (c) suspended or withdrawn;
  • (d) removed from the platform; or
  • (e) otherwise closed through a platform-approved process.

The client acknowledges that coverage requests remain publicly available to qualified sonographers while active and may be accepted at any time in accordance with platform rules.

Section 2 — Duty to Maintain Accurate Request Status

Clients agree to promptly update, suspend, cancel, or remove any coverage request that is no longer needed, no longer available, has been internally filled, has been assigned through another source, or has otherwise become inaccurate.

The client bears sole responsibility for ensuring that active requests accurately reflect actual staffing needs.

Section 3 — Acceptance Creates Operational Reliance

Upon acceptance of a coverage request by a sonographer:

  • (a) SonoLinq shall be deemed to have performed the requested matching and placement service;
  • (b) the accepting sonographer may reasonably rely upon the availability of the scheduled assignment;
  • (c) platform resources, notifications, scheduling systems, and operational processes may be activated in reliance upon the acceptance; and
  • (d) the request becomes subject to all applicable cancellation, compensation, and operational policies then in effect.

Section 4 — Failure to Cancel Is Not a Defense

A client's failure to cancel, suspend, withdraw, remove, monitor, review, manage, or otherwise maintain an active coverage request shall not relieve the client of any obligations arising after a sonographer accepts the request.

Administrative oversight, scheduling errors, internal staffing changes, personnel turnover, communication failures, calendar mistakes, forgotten postings, duplicate postings, or any similar circumstance shall not constitute a defense to applicable cancellation fees, compensation obligations, platform charges, or other remedies authorized under the Terms & Conditions.

The fact that a client no longer required coverage at the time of acceptance shall not eliminate financial responsibility if the request remained active and available for acceptance through the platform.

Section 5 — Applicable Cancellation Policies

Any coverage request accepted by a sonographer shall remain subject to SonoLinq's then-current cancellation policies, compensation rules, fee schedules, and operational procedures.

The client acknowledges and agrees that cancellation obligations may apply regardless of whether the request remained active due to oversight, neglect, administrative error, staffing changes, scheduling changes, internal coverage arrangements, or any other circumstance within the client's control.

Section 6 — Good Faith Operation of the Platform

Clients acknowledge that SonoLinq operates as a professional staffing, scheduling, and operational coordination platform and that the integrity of the marketplace depends upon accurate management of active requests.

Failure to maintain accurate request status may adversely affect sonographers, clients, platform operations, and network reliability.

Accordingly, clients agree to manage active requests in good faith and to take reasonable steps to promptly update or remove requests that are no longer valid.

Section 7 — Reservation of Rights

SonoLinq reserves the right to assess applicable cancellation fees, compensation obligations, administrative fees, account restrictions, suspension measures, reimbursement obligations, or other remedies permitted under the Terms & Conditions where a client fails to properly manage an active coverage request and such failure results in an accepted assignment being cancelled, withdrawn, disrupted, or rendered unnecessary.

Nothing in this Amendment limits any other rights, remedies, protections, or enforcement provisions available to SonoLinq under the Terms & Conditions, applicable policies, or governing law.

Effective Date

This Amendment becomes effective upon publication by SonoLinq and shall apply to all coverage requests posted, maintained, accepted, modified, cancelled, or otherwise managed through the platform on or after the effective date.

By continuing to use the SonoLinq platform, the client acknowledges and agrees to the provisions contained within this Amendment.

Amendment III

Cancellation, Compensation, Operational Commitment & Disruption Policy Amendment

Purpose

This Amendment establishes the cancellation, compensation, operational commitment, disruption management, enforcement, and account responsibility policies applicable to coverage requests, assignments, and accepted bookings facilitated through the SonoLinq platform.

This Amendment supplements and forms part of the existing SonoLinq Terms & Conditions and any related policies, procedures, schedules, or operational requirements published by SonoLinq. In the event of a conflict between this Amendment and any prior cancellation provision, this Amendment shall control.

Section 1 — Operational Commitment

SonoLinq operates as an operational coordination platform that facilitates professional staffing, scheduling, and coverage fulfillment.

Upon acceptance of a coverage request by a sonographer, an Operational Commitment is created between the requesting client, the accepting sonographer, and the platform.

The creation of an Operational Commitment may result in scheduling reliance, capacity reservation, operational planning, administrative processing, resource allocation, and other platform activities.

Accordingly, accepted assignments are not considered tentative, speculative, or informational in nature and are subject to the provisions contained within this Amendment.

Section 2 — Cancellation of Unaccepted Requests

Coverage requests that have not yet been accepted by a sonographer may be cancelled, suspended, withdrawn, or modified by the client without compensation obligations to any sonographer.

SonoLinq reserves the right to assess reasonable administrative charges in circumstances involving abuse, misuse, excessive posting activity, bad-faith conduct, or repeated operational disruption.

Section 3 — Cancellation of Accepted Assignments

Once a sonographer accepts a coverage request, the assignment becomes subject to cancellation compensation provisions.

The client acknowledges that acceptance creates a professional commitment and that cancellation may result in compensation obligations, administrative charges, account review, or other enforcement actions authorized under this Amendment.

Section 4 — Cancellation Compensation Schedule

The applicable cancellation obligation shall be determined by the amount of time between cancellation and the scheduled start time of the assignment.

A. Cancellation More Than Seventy-Two (72) Hours Before Scheduled Start

Client Responsibility:

  • Administrative fee not to exceed Fifty Dollars ($50.00), as determined by SonoLinq in its sole discretion.
  • No sonographer compensation obligation shall apply.

B. Cancellation Between Twenty-Four (24) Hours and Seventy-Two (72) Hours Before Scheduled Start

Client Responsibility:

  • Compensation equal to fifty percent (50%) of the Total Booked Shift Value.
  • SonoLinq may retain a reasonable portion of such compensation for administrative handling, operational management, dispute resolution, support services, collection costs, and platform-related expenses.
  • Remaining compensation shall be distributed to the affected sonographer.

C. Cancellation Less Than Twenty-Four (24) Hours Before Scheduled Start

Client Responsibility:

  • Compensation equal to one hundred percent (100%) of the Total Booked Shift Value.
  • SonoLinq may retain a reasonable portion of such compensation for administrative handling, operational management, dispute resolution, support services, collection costs, and platform-related expenses.
  • Remaining compensation shall be distributed to the affected sonographer.

D. Same-Day Cancellation

Same-Day Cancellation shall be treated as a cancellation occurring less than twenty-four (24) hours before scheduled start and shall remain subject to all applicable compensation obligations, fees, account review procedures, and enforcement provisions.

Section 5 — Client No-Shows

If a client, facility, representative, scheduler, office, department, physician group, or authorized agent fails to honor a confirmed assignment and the sonographer reasonably appears prepared to perform the scheduled services, the event may be treated as a Client No-Show.

Client No-Show events may result in:

  • One hundred percent (100%) compensation based upon the Total Booked Shift Value;
  • Administrative fees;
  • Account review;
  • Temporary restrictions;
  • Deposit requirements;
  • Suspension; and/or
  • Other enforcement actions deemed appropriate by SonoLinq.

Section 6 — Total Booked Shift Value

For purposes of this Amendment, Total Booked Shift Value shall mean the full accepted value of the assignment as booked through the platform, including but not limited to:

  • Base compensation;
  • Travel compensation;
  • Urgency modifiers;
  • Weekend modifiers;
  • After-hours modifiers;
  • Equipment-related fees;
  • Service-related fees;
  • Coverage-related fees; and
  • Any other pricing components included within the accepted assignment.

SonoLinq shall have final authority regarding calculation of Total Booked Shift Value.

Section 7 — Material Reductions, Modifications & Scope Changes

A client may not avoid cancellation obligations by materially reducing, modifying, shortening, restructuring, rescheduling, splitting, reclassifying, or otherwise altering an accepted assignment.

Material reductions in hours, days, services, equipment requirements, coverage scope, compensation value, assignment duration, or other significant assignment terms may be treated by SonoLinq as a full or partial cancellation.

SonoLinq shall have sole discretion to determine whether a modification constitutes a material reduction or partial cancellation.

Section 8 — Rebooking Does Not Eliminate Compensation

Compensation obligations created by cancellation shall not be reduced, offset, waived, eliminated, or otherwise affected solely because the affected sonographer subsequently obtains alternative work, accepts another assignment, receives substitute compensation, or is rebooked through SonoLinq or another source.

The cancellation event itself creates the compensation obligation.

Section 9 — Platform-Recognized Cancellation Requirement

Cancellation, suspension, withdrawal, or modification of an accepted assignment shall not be considered effective unless properly processed through SonoLinq or otherwise formally acknowledged and documented by SonoLinq.

Direct communications between clients and sonographers shall not supersede platform requirements and shall not automatically eliminate obligations established under this Amendment.

Section 10 — Force Majeure Exception

SonoLinq may waive, reduce, modify, or eliminate cancellation obligations when cancellation results directly from a qualifying Force Majeure event.

Qualifying Force Majeure events may include:

  • Natural disasters;
  • Severe weather events causing closure or unsafe travel conditions;
  • Government emergency orders;
  • Mandatory evacuation orders;
  • Utility failures beyond reasonable control;
  • Building damage rendering operations impossible;
  • Public emergency declarations;
  • Acts of terrorism;
  • Civil emergencies;
  • Widespread transportation shutdowns; and
  • Similar unforeseeable circumstances beyond the reasonable control of the affected party.

The following shall not constitute Force Majeure events:

  • Internal staffing changes;
  • Scheduling changes;
  • Patient census fluctuations;
  • Budget decisions;
  • Economic conditions;
  • Administrative oversight;
  • Failure to manage active requests;
  • Internal communication failures;
  • Availability of alternative personnel; or
  • Other ordinary business decisions.

SonoLinq shall have sole authority to determine whether a qualifying Force Majeure event exists.

Section 11 — Chronic Disruption & Account Enforcement

SonoLinq reserves the right to review, monitor, investigate, and take action regarding repeated cancellations, excessive disruptions, abuse of platform resources, operational instability, bad-faith conduct, or patterns of behavior that negatively impact sonographers, clients, platform operations, or network reliability.

Enforcement actions may include:

  • Warnings;
  • Account monitoring;
  • Temporary posting restrictions;
  • Deposit requirements;
  • Payment holds;
  • Reduced platform privileges;
  • Temporary suspension; or
  • Permanent account termination.

Nothing in this section shall limit SonoLinq's ability to pursue additional remedies available under the Terms & Conditions or applicable law.

Section 12 — SonoLinq Discretion

SonoLinq retains the right, in its sole discretion, to waive, reduce, increase, modify, allocate, reallocate, adjust, compromise, settle, enforce, or otherwise administer any compensation amount, administrative fee, enforcement action, account restriction, or remedy contemplated by this Amendment when extraordinary circumstances, fairness considerations, platform integrity concerns, dispute resolution requirements, operational realities, or other legitimate business considerations justify such action.

Section 13 — Good Faith Operation

All parties agree to act in good faith regarding assignment management, scheduling, cancellation, modification, communication, and platform usage.

The purpose of this Amendment is to preserve operational reliability, protect reasonable reliance interests, promote fairness, and maintain confidence in the SonoLinq network.

Section 14 — Effective Date

This Amendment shall become effective upon publication by SonoLinq and shall apply to all coverage requests, assignments, bookings, cancellations, modifications, and related activities occurring on or after the effective date.

Continued use of the SonoLinq platform constitutes acceptance of this Amendment.

Contact Us

SonoLinq welcomes your questions or comments regarding the Terms:

Location: 303 cade Creek Lane, Whitewright, TX 75491

Email Address: mbertrand.0618@gmail.com

Telephone Number: 903-647-0482

Effective as of 01/01/2024